Returns & Exchanges

At Rabbit Hole Hay, we want you to love your fashion finds as much as we do, which is why we offer a 30-day hassle-free return window for all unworn items. If your purchase doesn't fit perfectly or meet your expectations, our simple return process ensures a smooth journey back to us.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by our portal and affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier drop-off location and keep your tracking receipt until your refund is fully processed.